OVERVIEW

This Privacy Policy applies to karga.com.au and is operated by Karga Lab Pty Ltd. This policy explains how personal information is collected, used, stored, and disclosed.

PERSONAL INFORMATION WE COLLECT

When you visit our website, we may collect information such as your IP address, browser type, device information, and interactions with the site. When you make a purchase or attempt to make a purchase, we collect personal information including your name, billing and shipping address, email address, phone number, and payment information. Payment details are processed securely by third-party providers and are not stored by us.

USE OF PERSONAL INFORMATION

Personal information is used to process and fulfil orders, communicate with customers, provide customer support, improve our website and services, and comply with legal obligations. Transactional emails such as order confirmations and delivery updates may be sent.

DISCLOSURE OF INFORMATION

Personal information may be shared with trusted third parties where necessary to operate our business, including Shopify, payment processors, and delivery providers. These parties are authorised to use personal information only as required to perform their services.

COOKIES

We use cookies and similar technologies to enable essential website functionality and improve user experience. Cookies assist with cart functionality, checkout processes, and site analytics. Cookie preferences can be managed through your browser settings.

DATA STORAGE AND SECURITY

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Personal information is stored securely and retained only for as long as necessary for business or legal purposes.

YOUR RIGHTS

You may request access to personal information held about you, request correction of inaccurate or outdated information, or request deletion of personal information where permitted by law.

CHANGES TO THIS POLICY

This Privacy Policy may be updated from time to time. Changes will be published on this page and continued use of the website constitutes acceptance of those changes.

CONTACT INFORMATION

Privacy-related enquiries should be sent to:

Karga Lab Pty Ltd
Email: Info@karga.com.au